Refund policy
Every order comes with a 30-day guarantee. You have 30 days after receiving your order to request a return and refund.
Returns are accepted on all items, in any condition. Opened, used or missing the original packaging is fine. You don't need to give a reason, though we appreciate hearing what didn't work for you.
To start a return, contact us at admgloballlc@gmail.com with your order number. We'll reply with a return shipping label and instructions on how and where to send your package. Please contact us before sending anything back, so we can match your return to your order.
You can always contact us with any return question at admgloballlc@gmail.com.
Damages and issues
Please inspect your order when it arrives and contact us right away if an item is defective, damaged or not what you ordered, so we can make it right.
Exchanges
The fastest way to get what you want is to return the item you have and, once the return is received, place a separate order for the new item.
Refunds
We'll let you know once we've received your return. Your refund will be issued to your original payment method within 10 business days of receiving it. Please remember it can take some time for your bank or card issuer to process and post the refund.
If more than 15 business days have passed since we received your return and you haven't seen your refund, please contact us at admgloballlc@gmail.com.